Ratings & Reviews

Overall Rating

4
(53 reviews)
92.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by James B. - |Recommended: YesSo So — Keep it real
response from property -Thank you so much for taking the time out to leave a 4 star review Mr. Baucom we are thrilled that you are enjoying your experience here at Brenbrook/ Church Hill Manor. We strive for excellence and we are happy to know that your are happy here as well. Thank you so much for your review; it means a lot to us here.
submitted by Antonio A. - |Recommended: YesGood Place To Live — Good place to live
response from property -Thank you so much Mr. Alston for your 5 star review! We are grateful for your kind words and happy to know that we have met your standards and expectations while residing with us at Brenbrook/ Church Hill Manor. Your feedback made our day and we are hoping to continue to be of service to you!!
submitted by Idrissa R. - |Recommended: YesVery Quiet Community — Great people , great neighbors, great property management staff.
response from property -Thank you so much Ms. or Mr. Reaves for taking the time to share your positive experience with us here at Brenbrook/ Church Hill Manor !! I am glad that you can see the results of all of our hard work we put in to keep our residents happy. Please do not hesitate to give us a call if you need anything! Thanks again for choosing Brenbrook/ Church HIll Manor.
submitted by Emmanuel F. - |Recommended: YesOk — Ok
submitted by Humphrey T. - |Recommended: NoHey — Hi
submitted by Lynn B. - |Recommended: YesJust Moved In — Overall the move in process was seamless. The community manager Brandy and the staff were polite, friendly, supportive and helpful. The apartments could use an upgrade but the rent is reasonable, it is a hidden gem and I would recommend friends and family here.
response from property -Thank you Lynn. We appreciate and value you as a resident. Thank you for choosing us.
submitted by Gabriella S. - |Recommended: Yes10 10 — It’s a lovely place. Melissa was so patient and helpful with getting me set up.
response from property -Thank you for your review. We appreciate positive feed back for our employees.
submitted by Tatiyana M. - |Recommended: NoHarassment — Very unprofessional, maintenance lazy. My refrigerator does not work and they too lazy to replacement black mold in vents, mice infestation. Apartment flooded multiple times
response from property -We are so very sorry for your experience with our community. We would love to discuss this with you further. Please contact us at [email protected] or 410-655-0900 at your convenience. Thank you and we look forward to resolving these concerns with you.
submitted by Tiease N. - |Recommended: YesSo Far So Good — Nice staff and quiet neighbors
response from property -Thank you for your review of our community. Please know we appreciate and value you as a resident. If there is anything else we can do to make your stay with us better, please reach out to us. Thank you for being a valued resident with us. You can always reach us at [email protected] or 410-764-0539.
submitted by Tierra B. - |Recommended: YesLiving At Brembrook — Although I am new to the property they are a bit slow with maintenance request and my apartment had a few issues that I had to fix myself and the inside of the buildings could use some new carpet and I would like for the key pad on the front doors to work so that not just anyone could walk in the buildings but it is ok
response from property -Thank you for your review of our community. Please know we appreciate and value you as a resident. If there is anything else we can do to make your stay with us better, please reach out to us. Thank you for being a valued resident with us. You can always reach us at [email protected] or 410-764-0539.
submitted by Jewel G. - |Recommended: YesLove It Here Already — This place definitely feels like home
response from property -Thank you for your review of our community. Please know we appreciate and value you as a resident. If there is anything else we can do to make your stay with us better, please reach out to us. Thank you for being a valued resident with us. You can always reach us at [email protected] or 410-764-0539.
submitted by Ari H. - |Recommended: Yes2 Weeks In — The property management is awesome. Ms. Theresa Hammonds, especially, is kind, efficient, assuring and very thorough. She has made the move-in process a great one. She is very helpful and she always listens to and addresses any concerns I may have. Very thankful to have such great and accommodating management here.
response from property -Ari, Thank you for your positive review! We sincerely appreciate the feedback!
submitted by Stachira P. - |Recommended: YesMoving Process — The moving Process went pretty smoothly. Melissa was a big help in making sure i was able to move in by the scheduled date. The staff was very accommodating and pleasant
response from property -Stachira, Thank you for your positive review! We sincerely appreciate the feedback! If there is anything else we can do to make your experience even greater, please let us know and we would be happy to assist. Sincerely, BB Management Team
submitted by Nicole R. - |Recommended: YesI Really Love Living Here — MRS TERESA AND BRITTANY ARE VERY NICE AND AND ALWAYS WILLING TO HELP
response from property -Dear Nicole, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Brenbrook Apartments. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Eva S. - |Recommended: YesBeautiful — its nice here maintenance is on point n they are very communitive n nice apartments
response from property -We value our residents and will continue to provide great customer service

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Brenbrook, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Brenbrook, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose