Ratings & Reviews

Overall Rating

4
(38 reviews)
94.7% of customers recommend this property

Rating Per Category

Parking
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Grounds
Construction
Maintenance
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Resident Reviews

submitted by Shaniqua D. - |Recommended: YesOverall not to bad — I've been here less than a month. Everything seems pretty decent besides the fact the walls are super thin and I can hear everything my neighbors are doing or saying, so it's not really that private. Also, with the amount of bushes and grass by the entrances you're bound to be attacked by bugs every time you enter or exit the building. The best part for me is honestly how spacious the interior is as well as the security precautions for entering the building.
submitted by ANETRA L. - |Recommended: YesGreat place to live. — Very peaceful community and loving environment.
response from property -Greetings Anetra, Thank you for the 5-star review! We will be sharing your feedback amongst our team. Team Brenbrook will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Barbara P. - |Recommended: YesAwesome — This place is definitely nice I just moved in this month and I have enjoyed my stay thus far
response from property -Greetings Barbara, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Brenbrook Apartments. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Funmilola I. - |Recommended: YesThe maintenance is exceptional ,once you make a phone call they are at your door step in no time — Brenbrooks is a cool place,close to every where and the maintenance is Hightech
response from property -Dear Funmilola, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us.We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Yvonne C. - |Recommended: YesThe property is great. — I would tell them that there are a lot of rules. However, they may be for the benefit of the residents.
response from property -Dear Yvonne, On behalf us all of Brenbrook Apartments I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience at Brenbook. We will be sharing your feedback amongst our team. Thank you, Quest Management Group
submitted by Seydou D. - |Recommended: NoProperty staff — It was the first time paying my rent online. I picked the échecs option and while putting my information there was a bug with routing number even it was my correct bank account routing number, the message was saying this RN is not a correct echeck routine number. Since it was my first time I said maybe there is a specific number given by the office that we have to put. I called the office for help but the person on the phone was almost yelling on me, she even let me finish she hang out the phone. It was very disrespectful and I thing that it is not the best way to treat the customers.
response from property -Dear Seydou, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by NATASHA M. - |Recommended: YesThank you — Britney is wonderful, the whole staff in the office is wonderful
response from property -Thanks Natasha for the 5 Star recommendation! . We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Abigail D. - |Recommended: YesHmmm — Good but some of tge staff are not friendly and professional like the old ones
response from property -Dear Abigail, Thank you for taking the time to leave your 4-star recommendation for Brenbrook Apartments. We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you ,Quest Management Group
submitted by Edesha B. - |Recommended: YesGreat area — I love it i have no complaints. My neighbors are nice. The area is nice and overall i have been enjoying My stay here at Brenbrook.
response from property -Thanks Edesha for taking the time to submit your 5 star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Anani F. - |Recommended: YesGreat Property — Keeping in mind the buildings are a little dated, the property overall is decent. The staff is very friendly and available to help with issues in my experience.
response from property -Thanks Anani for taking the time to submit your 5 star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Destiny W. - |Recommended: YesThe property is nice and comfortable. — It’s a friendly experience getting to live in Brenbrook.
response from property -Thanks Destiny, we are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident Destiny, Quest Management Group
submitted by Antoinette I. - |Recommended: YesTenat — You guys have good service you guys help us with things and have nice Apartments and pool my girls love this place they love outside because they can run around outside in the grass and it's close to shops and schools it's a good walking distance
response from property -Hi Antoinette, Thanks so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Nakota G. - |Recommended: YesFeels like home — I dont have one bad thing to say about the brenbrook family. I've been here a little over a month. From beginning everyone was very professional and from move in day on the staff has been so welcoming. Ms Theresa is the mama of the community. She address any concerns you have very kind hearted. Brittany is great always has a smile on her face and ready to help me out. Maintenance is wonderful. They are so efficient and even when they are backed up or something you need may take a while they communicate with you so you always know your needs are being address. The community is well kept to the best of their abilities. My girls run and play with no worries I feel safe . I love it here. Thanks guys for all your hard work You are appreciated
response from property -Greetings Nakota, Thank you for your lovely note. I so appreciate you taking the time to share your experience at Brenbook. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Wayne J. - |Recommended: YesI like it here — No complaints, its everything I needed for a good price.
response from property -Hello Wayne, Thank you for your lovely note. I so appreciate you taking the time to share your experience at Brenbook. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Alexus G. - |Recommended: YesGood service — Brittiney has been there since the beginning. She always greets you with a smile on her face, also very respectful, and understanding.
response from property -Hi Alexus, Thank you for your lovely note. I so appreciate you taking the time to share your experience at Brenbook. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Brenbrook", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Brenbrook", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose